Last updated: 1 June 2026 · Applies to all users of miow44 (miow44.app)
This Privacy Policy explains how miow44 collects, uses, stores, shares, and protects your personal data when you access or use the miow44 platform. Please read this document carefully. By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.
1.1 The data controller responsible for your personal data in connection with your use of the miow44 Platform is the operator of miow44.app ("miow44", "we", "us", "our").
1.2 miow44 processes personal data in accordance with applicable data protection legislation and the requirements of its international gaming licence, which includes data governance obligations. Queries regarding data processing at miow44 may be directed to the support team via live chat or the email address provided in Section 14 of this Policy.
miow44 collects the following categories of personal data, depending on how you interact with the Platform:
2.1 Registration and identity data:
2.2 Financial and transaction data:
2.3 Gaming and activity data:
2.4 Technical and device data:
2.5 Communications data:
miow44 collects personal data through the following means:
miow44 processes your personal data for the following purposes:
miow44 processes your personal data on the following legal bases:
6.1 miow44 does not sell your personal data to third parties under any circumstances.
6.2 miow44 shares personal data with the following categories of recipients, strictly on a need-to-know basis and subject to confidentiality obligations:
6.3 In the event of a merger, acquisition, or sale of all or part of miow44's business, your personal data may be transferred to the acquiring entity, subject to the same data protection obligations set out in this Policy. You will be notified of any such transfer.
7.1 As an internationally licenced online gaming platform, miow44 may transfer your personal data to service providers and partners located outside Malaysia. Where such transfers occur, miow44 ensures that appropriate safeguards are in place, including standard contractual clauses, to protect your data to a standard equivalent to the protections required under applicable Malaysian data protection legislation.
7.2 By using the miow44 Platform, you acknowledge and consent to the transfer of your personal data as described in this Section.
8.1 miow44 retains your personal data for as long as your Account is active and for a minimum period of five (5) years following Account closure. This retention period is required to meet our AML, KYC, and licensing record-keeping obligations.
8.2 Transaction records and financial data are retained for a minimum of seven (7) years in accordance with financial regulation requirements applicable under our operating licence.
8.3 Data relating to self-exclusion and responsible gaming interventions is retained for the full duration of the exclusion period and for five (5) years thereafter, to prevent the creation of new accounts by self-excluded individuals.
8.4 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised.
Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by miow44:
To exercise any of the above rights, contact the miow44 support team via live chat or the email address in Section 14. miow44 will respond to valid requests within thirty (30) days. Note that certain rights may be limited where data retention is required by law or our licensing authority.
10.1 miow44 uses cookies and similar tracking technologies to operate the Platform, maintain your login session, and analyse usage patterns. The following categories of cookies are used:
10.2 miow44 does not use third-party advertising or behavioural targeting cookies. No cookie data from miow44 is shared with advertising networks.
10.3 You may configure your browser to refuse or delete cookies; however, disabling essential cookies will impair your ability to access the miow44 Platform and use its features.
11.1 miow44 implements technical and organisational security measures appropriate to the risk associated with processing personal data, including:
11.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, miow44 will notify you without undue delay and in accordance with applicable breach notification requirements.
11.3 You are responsible for maintaining the confidentiality of your Account password and for ensuring that your own devices are secure. miow44 recommends enabling two-factor authentication on your Account.
The miow44 Platform is strictly for individuals aged 21 years and above. miow44 does not knowingly collect personal data from persons under the age of 21. If miow44 becomes aware that it has collected personal data from a minor, that data will be deleted and the associated Account closed immediately. Parents and guardians who believe a minor has registered on the Platform are urged to contact the miow44 support team immediately.
13.1 miow44 reserves the right to update this Privacy Policy from time to time to reflect changes in data processing practices, regulatory requirements, or Platform functionality. The updated Policy will be published on this page with a revised "Last updated" date.
13.2 Material changes to this Policy will be communicated to registered Users via email or an in-platform notification at least seven (7) days before taking effect. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by miow44, please contact the support team:
If you are not satisfied with miow44's response to a data protection concern, you have the right to lodge a complaint with the relevant data protection authority in the jurisdiction applicable under our operating licence.
Every connection to miow44 is encrypted end-to-end. Your login credentials, personal details, and financial data are never transmitted in plain text — the same encryption standard used by major Malaysian banks including Maybank and CIMB.
miow44 does not sell, rent, or trade your personal data to any third party for commercial purposes. Data sharing is limited strictly to service providers necessary to operate the Platform and regulatory authorities where required by law.
Identity documents submitted for KYC verification are handled by certified identity verification providers, stored encrypted, and accessible only to compliance staff. KYC data is never used for marketing or shared with game providers.
Access, rectification, erasure, portability — your data rights under applicable law are not theoretical. Contact the miow44 support team via live chat or email to make a data request. Responses are provided within 30 days.
miow44 does not use advertising networks, behavioural tracking cookies, or third-party retargeting. Cookies on the Platform are limited to those necessary for session management, analytics, and user preference storage.
miow44 does not retain data indefinitely. Account data is held for a minimum of five years post-closure as required by licensing regulations; financial records for seven years. After the applicable period, data is securely deleted or anonymised.
miow44 is built on transparency — in game fairness, in financial operations, and in how we handle your personal data. Log in and play knowing your information is protected.
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